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Tuesday, 17 May 2011 14:39 |
1. Background
It is due to the rapid expansion of campus operations, the existing printing facilities and services become inadequate to serve the staff, and hence the number of printer requisition is increasing extremely fast. From the service and cost management point of views, a concept of Printing Center is proposed to improve the service and facility management.
2. Objectives of Printing Center
The objective of Printing Center is to
1) Provide a one-stop printing center facilitates with high-speed quality printers, scanners and photocopiers.
2) Reduce the maintenance cost.
3) Share available resources.
4) Provide systematic management.
3. Duties and Responsibilities
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Duties and Responsibilities
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In-charge Unit
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4.1 Budgeting
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ISO
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4.1.1
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To prepare an annual budget report of UIC’s
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4.1.2
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Printers Maintenance expanses;
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4.1.3
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To prepare an annual budget report of printing consumables for UIC’s Printers.
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4.2 Printer Management
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ISO
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4.2.1
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To process printer transfer for Withdrawal Printers.
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4.2.2
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To monitor print usage of each Printing Center;
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ITSC
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4.2.3
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To process and justify a printer request;
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4.2.4
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To manage the Withdrawal Printers.
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4.2.5
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To prepare audit trial report of Rental Printers;
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4.3 Technical Support
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ITSC
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4.3.1
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Printer driver and printer service client station installation;
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4.3.2
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To manage service maintenance calls;
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4.3.3
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To generate a monthly maintenance report;
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4.4 Supplier Management
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PUR
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4.4.1
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To confirm and review monthly print volume with Supplier;
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4.4.2
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To prepare and review a contract with Supplier;
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4.4.3
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To determine a Supplier;
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PUR, ITSC & ISO
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4.4.4
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To review the Suppliers’ performance.
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4. Printer Request Procedures
When Printing Center cannot meet applicant requirements, applicant can submit a Printer Request Form to ITSC provided that a corresponding budget has been approved by Finance Office (FO). Requesting a printer procedures are as following.

Rules and Regulations of Managing UIC Printing Center
Printer Request Form
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Last Updated on Tuesday, 17 May 2011 17:19 |