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Allocation/Collecting IT Resources |
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Wednesday, 15 July 2009 14:34 |
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Procedures for Allocation of IT Resources to New Staff
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1. Application and Request
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- HRO (Human Resources Office) will inform ITSC (Information Technology Services Centre) by email 5 working days in advance before the new staff commences work. No application form is required.
- The email message must include staff name, designation, division/unit, the new staff commencing date and the contract period.
- ISO or the division/unit administrative officer must inform ITSC the new staff seating position and office location
- ITSC required at least 5 working days to prepare the required PC and apply the telephone account upon received the email from HRO.
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2. System Installation
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- In general, ITSC staff will reconfirm the new staff commencing date with the division/unit administrative officer and setup the computer system on the commencing date.
- Any change of new staff commencing date, HRO needs to inform ITSC in advance.
- ITSC will ensure the distributed computer is in good working condition and stable network connection.
- In case of shortage of computer, ITSC will inform the division/unit administrative officer the estimated date for deliver the required PC.
- An IT resources acceptance form will be given to the new staff upon arrival by the division/unit administrative officer.
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3. Using of Office Computer
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- User needs to verify all the received items and endorse on the IT resources acceptance form, then submit to ITSC office.
- HRO will submit the email account application online on behalf of the new staff, ITSC will setup the email account and send the account password to the division/unit administrative officer via email.
- When first login to the computer and email system, users need to change the password to ensure the system security.
- User can refer to the IT resources user guide for more details.
- User must comply with the rules and regulations for using campus IT resources.
- In case of any system or networking failure, please contact ITSC immediately.
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Last Updated on Wednesday, 15 July 2009 15:02 |
Regulations & Procedures 
